css image
Study Group - Education Specialists Worldwide

World-class education. Worldwide. Schools, colleges, universities and placements for international students.

Admissions Assistants IAC UK

Based in Brighton

Closing date: 27h March 2009

Admissions AssistantsInternational Admissions Centre UK

Fixed Term positions available from March to September and April to August 2009

Job summary: Responsibility for all aspects of administration and customer service related to the student booking procedure

Job Content:

Enrolments

  • Dealing with routine enquiries relating to bookings in an efficient and professional manner.
  • Inputting group or individual residential and home stay bookings onto the Regional Operating Database.
  • Confirming bookings within 48 hours of receipt.
  • Generating all required documentation for bookings.
  • Ensuring transfer details have been obtained for all students requiring transfers and that the Transfer Manager has been advised.
  • Invoicing all individuals or group bookings for allocated centres by specified dates.

Homestay Co-ordination / Local Organisers

  • Monitor local organisers/ Accommodation Officer placements and ensure allocated home stay details are communicated to the agent within the specified time frame.
  • Advise agents of home stay details, changes to accommodation prior to and after student’s arrival.
  • Updating student bookings with home stay changes to ensure correct payment is made to the host family.

Essential skills:

  • Customer service skills.
  • Good attention to detail.
  • Fast and accurate keyboard skills.
  • Good organisation skills and ability to prioritise workload.
  • Proven numeracy skills.
  • Strong communication skills.
  • To be able to work as an individual as well as a team member.
  • Motivated and reliable.
  • To be able to multitask and work well under pressure.
  • Commitment to fulfil fixed term contract.
  • Native English speaker level of fluency.

Relevant work experience:

  • Administration
  • Reservations
  • Customer services
  • Languages are an advantage but not essential

Closing date for applications is Friday 27th March 2009 to:

Applications by cv and covering letter to
Clare Majcher
HR Administrator, UK
Study Group
1 Billinton Way
Brighton
Sussex
BN1 4LF
E: cmajcher@studygroup.com

css image