Frequently asked questions
You may find the answer to a specific question you have about the International Study Centre on this page. See frequently asked questions and answers about:
Your University degree
Q: Am I guaranteed progression to a degree at that University?
A: Yes, if you obtain the required grades at the end of your ISC course, you are guaranteed a place on a Kingston University degree.
Q: When do I have to choose the degree I want to study?
A: You apply to take a particular subject route through the ISC programmes, in line with your intended area of undergraduate or postgraduate study, and then select your actual degree course during your course.
Q: Do I need to take an IELTS exam before progressing on to a degree?
A: No, but you must gain the English grade required for your chosen degree at the end of your ISC course.
Q: Can I go on to study at a different university?
A: If you take your Foundation Year, Year One or Pre-Masters at Kingston University International Study Centre, you are expected to go on to study your degree at Kingston University.
Courses at the ISC
Q: Who are the ISC courses validated by?
A: Kingston University London
Q: Who are the ISC courses taught by?
A: ISC Foundation Year, International Year One and Pre-Masters courses are run and taught by Study Group, a world leader in education and training for international students. Every year, Study Group provides courses for 60,000 students from 130 countries. The International Study Centre is a dynamic partnership between the University and Study Group. All ISC teachers are specialists in university preparation.
Q: Where are the ISC courses taught?
A: The courses are taught on the Kingston University, Penrhyn Road campus – you will study alongside British and other International students.
Q: How will I be assessed during the Foundation Year, International Year One and Pre-Masters courses?
A: By a mixture of unseen examinations, assessed coursework, presentations, case studies and extended essays.
Location in the UK
Q: How far is campus from the centre of the town?
A: The Penrhyn Road campus is walking distance from Kingston town centre.
Read more information about travelling around the local area.
Q: How far is Kingston from London?
A: Kingston is about 12 miles from central London. London is less than 30mins away by train.
Q: What is the nearest town like?
A: Kingston is an old market town on the River Thames with a population of around 155,917. Just 12 miles from central London, Kingston is an ideal study town with a friendly community feel. Kingston has many shops, bars and restaurants providing everything you need whilst studying.
Q: What is the cost of living?
A: The cost of living in Kingston is a little lower than London, but it is higher than many other places in the UK.
Q: What area of England will I be studying in?
A: Kingston is a borough in the South-West of London, in the South of England. Close to central London, it is easily accessible via train. Kingston is also close to Richmond Park, one of the largest and oldest of the Royal Parks.
Q: What are the nearest international airports?
A: London Heathrow is 10 miles and London Gatwick is 22 miles from Kingston.
Q: What is the postal address of the International Study Centre?
A: The campus address of the ISC is only for use by students who are planning their travel to the University for the start of their course:
Kingston University International Study Centre
Town House
Penrhyn Road Campus
Kingston University
Surrey
KT1 2EE
The University and its campus
Q: How well regarded is the University?
A: Kingston University has an excellent reputation for learning and teaching, for its links with industry and for its focus on developing career skills. We also provide lots of support for international students throughout their studies at the University. In addition, Kingston has a diverse student body with 133 nationalities represented, and we are sure that you will find studying here both academically and personally fulfilling.
Q: How many students does the University have?
A: Kingston University has 24,720 students.
Q: How many international students does the University have?
A: Kingston's students and researchers come from over 151 countries. 4,124 students are from outside the UK.
Q: Will I be a University student while I study at the ISC?
A: Yes, you will be a member of Kingston University from the day you start at the International Study Centre.
Q: What is the campus like?
A: The Penrhyn Road Campus is a modern town centre campus that has undergone extensive refurbishment to create new, modern classrooms and lecture facilities as well as a lively and cosmopolitan student environment.
Q: Will I have access to the University's academic and campus facilities?
A: You will have access to the full range of University services and facilities. See more information about the academic resources and campus facilities.
Accommodation
Q: Where is the accommodation?
A: The university managed accommodation is split over the four campuses, all connected by the free university bus service, and a number of accommodation options are available off campus. You can see the accommodation location on a map of the University campus.
Q: Is accommodation guaranteed for the first year of the degree?
A: Yes, providing you have accepted your offer of an academic place and we receive your accommodation application by any published deadlines, you are guaranteed a place in University-managed accommodation.
Q: What type of accommodation is available to me?
A: Rooms are offered to ISC students on a first come, first served basis. En-suite and standard single rooms are offered on one of the University campuses. View more information about University-managed accommodation. If you are applying for accommodation after the deadline, you may be offered an alternative accommodation type.
Q: Are there cooking facilities in the accommodation?
Yes, all accommodation is self-catering and you will have access to a kitchen equipped with a cooker, fridge-freezer and kettle.
Q: Where is the accommodation?
A: The university managed accommodation is split over the four campuses all connected by the free university bus service and a number of accommodation options are available off campus. You can see the accommodation location on a map of the University campus.
Q: How much is the accommodation?
A: This varies depending on the accommodation type. See accommodation prices - note that these are guide prices based on the 2011/12 academic year.
Q: What is included in the accommodation fees?
A: All accommodation is self-catering. Fees include services, internet/University network access and utilities (i.e. gas and electricity).
Q: Can I stay in my room over the vacations at no extra charge?
A: If your tenancy agreement includes the Christmas and Easter vacation periods then vacation supplements will not be applicable.
Q: Can I opt to make my own accommodation arrangements?
A: Students over the age of 18 years can arrange private accommodation. The University has details of various private off-campus options.
However, if you have not pre-booked accommodation in university residences, we are unable to confirm your place at the ISC, until you provide contact details of where you intend to stay or details of the arrangements you are proposing to make. This must be completed pre-arrival. Students under 18 years of age are strongly encouraged to stay in University-managed accommodation.
Entry requirements
Q: What are the academic entry requirements for the Foundation Year?
A: A minimum background of high school graduation with good grades, or equivalent academic study.
Read detailed entry requirements for the Foundation Year programme by country.
Q: What are the academic entry requirements for the International Year One?
A: A minimum background of high school graduation with good grades, or equivalent academic study.
Read detailed entry requirements for the Foundation Year programme by country.
Q: What are the academic entry requirements for the Pre-Masters course?
A: Students are expected to have at least one of the following:
- Recognised higher/advanced diploma in a related subject area
- Recognised (non-honours) degree in related field e.g. Business Studies
- Honours degree in any subject e.g. BA International Relations
Read detailed entry requirements for the Pre-Masters programme by country.
Q: What level of English language do I require for the ISC academic programmes?
A: Students must have a good English language level depending on the course click the links below:
Q: Do I need to take an IELTS or TOEFL exam before applying to the International Study Centre?
A: Yes. We need to have proof of a Secure English Language Test (SELT) before we can make you an offer of a place on one of our programmes. SELT are tests recognised by the UK Border Agency and to apply for your visa you will need to have one of these tests. IELTS and TOEFL are just two of a list of authorised SELT. You can find a full list of SELT on the UKBA website:
http://www.ukba.homeoffice.gov.uk/sitecontent/applicationforms/new-approved-english-tests.pdf
Q: How old do I have to be to start at the International Study Centre?
A: There is no legal minimum age requirement but students are usually:
- 17 years old when they start the Foundation Year and International Year One
- 20 years old when they start the Pre-Masters
Q: Can 'overseas' students apply to the International Study Centre?
A: Yes, the International Study Centre offers specialised University preparation for 'overseas' students. In broad terms, an 'overseas' student is one who is not normally resident in the UK or in one of the countries of the European Community. Overseas students are accepted onto all ISC academic programmes.
Q: Can UK and EU/EEA students apply to the International Study Centre?
A: Unfortunately we do not accept applications from 'Home' or EU students. 'Home'/EU students include the following categories:
- Permanent residents in the UK who have been resident in the UK for three years
- EEA (European Economic Area) migrant workers and their families in the UK who have lived in the EEA for three years
- EU nationals and their children who have lived in the EEA for three years
- Refugees (recognised by the UK government) and their families
- People who have applied for asylum and have been granted leave to enter/remain, and their families
We would not be able to guarantee progression for UK and EU/EEA students taking the foundation course because competition for places from those students is very high. Instead we recommend students consider joining an A Level course at Bellerbys College.
Fees
Q: What are the ISC academic and English language tuition fees?
A: Tuition fees in pounds sterling (GBP) are shown on the fees page.
Q: When do fees increase each year?
Fees for the academic year 2012/13 come into effect on 1 April 2012. If you pay your full fees before that date, you will be able to pay 2011/12 fees, otherwise we'll have to apply 2012-13 fees. For more information please see the Fees page.
Q: What other costs might I need to pay?
A: You should also consider the costs of accommodation, insurance, airport transfer, bedding packs and other sundry charges for accommodation, University administration fees and the credit card surcharge.
Q: What are the University degree fees?
A: The fee for undergraduate degree tuition in 2011/12 at Kingston University ranges from £9,950 to £11,000 and for postgraduate £9,950 - £12,460 per year for 'overseas' students. See more information about Kingston University's tuition fees.
Q: When are the ISC tuition and accommodation fees payable?
A: Please see our fees information
Q: How can fees be paid?
A: Please read our fees information for instructions on how to pay.
Q: Do I get a refund if I cancel my place?
A: If you do not meet visa entry requirements, a full refund will be given. A cancellation fee is charged if visa entry requirements have been met. For details see our Terms and Conditions.
Dates
Q: When can I start my ISC programme?
A: You can start the International Foundation Year or International Year One in either September or January. You can start the Pre-Masters in either January or April.
Q: Can I go home during the holidays?
A: Students are advised to check with the Head of Centre before booking their travel back home at the end of each term. In particular it is advised that you check with the Head of Centre before booking travel home at the end of the course in case it is necessary to remain in order to receive results and be advised of the next steps in your study plan.
Q: What date do I start my Kingston University degree?
A: You will start your degree in the September following your ISC academic course start i.e. if you enter the Foundation Year or International Year One in September 2012, you will start your degree in September 2013. If your Pre-Masters start your course in April 2012 you will begin your degree in September 2012.
Applying
Q: What is the deadline for applications?
A: Although there is no official deadline for applications, University-managed accommodation places fill up far in advance of the course start dates and therefore we recommend applicants submit their application as early as possible, and at least a month before the start of term.
Q: How do I apply for the International Foundation Year, Year One and Pre-Masters course?
A: To apply for any of these course you need to contact the International Study Centre directly - we will then comtact you. You do not apply through UCAS. You can apply in three different ways:
1. Contact our Student Enrolment Advisers using the online form to begin the application process. You will be required to submit copies of all relevant academic transcripts and certificates of English language qualifications later in the process.
2. Download the application form, print it out, complete it and fax it back to us along with the relevant documentation.
3. Complete the Find a Local Agent form to apply through an educational representative in your country.
Q: What happens after I submit my application?
A: Read about the steps in the admission process.
Q: Who will help me with my application?
A: One of our team of expert Student Enrolment Advisers, will support you with your application and with the visa process right up until you arrive at the University. Read more in the Contacting us FAQs.
Q: If my application is successful, when will I receive the documentation required for visa application?
A: Once we have received your Confirmation Fee (see the fees page for full details of the Confirmation payment), we will send you a Certificate of Enrolment and Visa Support letter. You will need to submit this with your visa application.
Q: How long does it take to apply to the International Study Centre?
A: The ISC application process is much faster than applying directly to a University through UCAS. If your application is successful, we can issue an offer within one working week once we have all your relevant documentation.
Pre-arrival
Q: Is there an insurance policy offered to international students?
A: Yes. StudyCare is a comprehensive insurance plan administered by ACE European Group Limited, a leading insurance provider. It has been developed specifically for international students by leading education specialists with over 35 years' experience. View more information about StudyCare insurance.
Q: Do I need a visa to study at the ISC?
A: That depends on your nationality or country of residence. See our visas page for more information. Visas will be issued for 1 year duration, and you will need to apply for a second visa before you start your degree.
Q: Can I work while I am a student in the United Kingdom?
A: If you are hoping to work while you are in the United Kingdom, you must check the stamp or sticker which is put on your passport by the immigration authorities and you must check with the school that you are allowed to work. If you have a student visa you are allowed to work for 20 hours per week in term time and any amount per week in holiday times. If you have a 'prohibition' stamp then you are not allowed to work. It is a very serious offence if you work without permission.
Q: How do I get to Kingston University?
Full details of how to travel to the University are on the How to find us page.
Q: Can I arrange airport collection and how much is it?
A: You can book an airport pick-up during the application process. This means that a taxi will pick you up on arrival and take you to campus. Airport transfers cost £70 from Gatwick (LGW) and £50 from Heathrow (LHR). Please book this through your International Admission Centre Adviser when you speak to them.
Q: When should I arrive at the University?
Please refer to the Pre-arrival page for all information about your arrival at the ISC.
Q: What will happen when I arrive in the UK?
A: Specific pre-arrival information will be provided once we receive your flight details and due fees. Read the general pre-arrival information for new students.
Contacting us
Q: How do I find out more about the courses, the ISC or the University?
A: If you have a question and cannot find the answer on this website, please contact us. We will be pleased to help you with any questions you have.
Q: How can I contact the ISC?
A: You can contact us using the online enquiry form, by telephone, by fax, by post, on Facebook or in person if we are visiting your country. Details are on the How to Contact us page.
Q: Who will answer my questions?
A: The ISC is run by Study Group, a world leader in education for international students, in partnership with Kingston University.
Our team of expert Student Enrolment Advisers will assist you with any questions you have, and will help and support you through the application process, until you arrive at the University. Our advisers speak many languages between them: English, French, Cantonese, Mandarin, Vietnamese, Arabic, Farsi, Polish and Russian. Meet our Student Enrolment Advisers.
Q: What if my English isn't very good?
A: To make it as easy as possible for you, our Advisers speak a variety of languages (see list above), and understand several more. Do not worry if your English is not very good - we are experienced in communicating with non-native English speakers, and we will do our best to understand you.
Q: How can I get in contact with current students at Kingston?
A: Kingston International Study Centre is on Facebook Twitter and Google+. You can join any or all of these online communities to connect with other ISC students, ask questions and learn more about the University.
Find us on Facebook
Follow us on Twitter
Join our circle on Google
+Q: I am trying to use your enquiry form but it does not work.
A: Apologies! We try to avoid errors on our enquiry form but sometimes they can occur. You may wish to contact us by phone or fax instead:
- Phone: +44 (0) 1273 339333 (omit the zero if you are calling from outside the UK. Normal international charges apply. Our working hours are 09:00 to 17:30 GMT).
- Fax: +44 (0) 1273 339398
Q: I have received an email from you, but it does not answer my question.
A: The first email you receive from us in response to your online enquiry is an automated response. You will receive another email shortly, from a Student Enrolment Adviser, who will answer your question. You will then be able to correspond with your dedicated Adviser by email.
Q: How do I contact someone in my own country to help with my application?
A: If you think you will feel more comfortable talking to someone face-to-face in your own country, you can contact a Study Group educational agent. Complete the Find your Local Agent form.
