Coronavirus – Frequently Asked Questions


We will get you on the right course and route to your chosen career, and ultimately studying on campus, as soon as we can.

You will soon be starting or preparing to start your studies with us in the Netherlands. We understand that under these circumstances, things may look different than normal.

On this page we want to inform you as clearly/much as possible about the measures and developments in the Netherlands during COVID-19. These questions and answers will be updated in accordance with guidelines from the Dutch Government and Ministry of Education. Please note that at all times, your University of choice, will apply for your study visa and as such, information can differ per University.

21-day money back* satisfaction offer

We want to make sure you are confident on your pathway to academic success. That’s why when you start one of our online programmes, you will have a 21-day introductory period to experience learning online.

If, within the 21-day introductory period you choose not to continue your studies online you have two options available. You can choose to defer your place to a future intake, or you can choose to withdraw your place at no extra cost.

*Provided you have an online attendance level of 80% or more

Free preparation course

Begin your studies with confidence. Improve your academic knowledge, skills and language ability on our free Prepare for Success course. You’ll benefit from 100 hours of online study, designed to give you the competitive edge to succeed in your programme.

Location information

The official updates from the of the Dutch National Institute for Public Health and the Environment (RIVM) provide the very latest information, including health and travel advice (both for those entering the country and those travelling abroad) and information on current travel restrictions. This is an ever changing situation and advice is being regularly updated.

National Institute for Public Health and the Environment (RIVM).

In the light of the current situation within Holland, we have taken a decision to move all classes online at the Holland International Study Centre until further notice.

Admissions information for prospective students

Below is an overview of revised confirmation and visa deadlines. Please note that your visa application can only be submitted with our Dutch Immigration Authorities if you are fully admissible by the visa deadline. This means that by the date of the visa deadline, you need to have submitted a copy of your final diploma/grade for your English proficiency test. If you are unable to submit these final documents on time, then you will be able to start your foundation year online.

University Payment and acceptance deadline Visa deadline
Erasmus 20 July 31 July
Hanze 20 July 31 July
Tilburg* 5 July 15 July
VU 31 July 14 August

*Students for Tilburg are able to start the visa process based on first semester grades. Final results have to be submitted by 1st August.

Holland ISC are able to teach students in September 2020. Whether this will be online or face to face or a combination of both, will be known in due course. We are currently closely monitoring the developments and announcements covering this by the Dutch Government and the Ministry of Education. We will get you to where you want to go to whether your studies start online or face to face.

The tuition fees remain the same. We are working closely with online learning experts to ensure we are leading innovation for the benefit of our students and intend to provide the same high quality teaching and personal support in our online courses as we would on our campuses.

Students who start the course online will still have to submit a formal proof of English ahead of the start of the course.

Holland ISC will accept the TOEFL iBT Special Home Edition. Please note that you can submit your initial application to the University of your choice without the English-language certificate, as long as you submit a result before the given visa deadline. Ultimately, it is required for your visa application (if you need a visa).

We are committed to working with every student on the options to continue studying with us. You will be encouraged to continue with your course, as planned by online delivery.

We understand that you may have some concerns about whether studying online is the right choice for you but there’s no need to delay your educational ambitions because of that. Starting your studies online will ensure you can still achieve your academic and career goals and progress to your chosen university degree, on time, from wherever you are in the world.

We are offering a 21 day money back* satisfaction offer, so you'll be able to try our online pathway programmes for 21 days before you make an important choice about how to continue with your education. If, within 21 days, you decide not to continue with your studies online, you can still select to defer your place to a future on-campus intake, or withdraw from your studies with a full refund.

If you have already booked accommodation in preparation for your studies;

  • If you booked your accommodation independently, you are liable to your accommodation provider for fulfilling your accommodation contract. Please contact your accommodation provider directly for further information.

If you booked your accommodation via Study Group, the refund policy will apply and the balance of your accommodation fees will be refunded.

*Provided you have an online attendance level of 80% or more

Online study information

We are committed to working with every student on the options to continue studying with us and you will be encouraged to continue with your course, where possible, by online delivery.

Online learning will be made available to:

  • Confirmed students who have already arrived in Holland and are unable to attend face-to-face classes
  • Confirmed students who remain in their home country due to government health guidance and/or travel restrictions.
  • Confirmed students who are not able yet to submit their final academic documents, such as final grades/diploma

To give you an idea of what a weekly timetable will look like, this is a sample timetable for a student studying an International Foundation Year in Science and Engineering.

Period Monday Tuesday Wednesday Thursday Friday

08:00 to 08:30

- - - - -

08:30 to 09:00

Daily check in

Daily check in

Daily check in

Daily check in

Daily check in

09:00 to 09:30

Academic English Skills

Writing - academic sentences

Speaking - giving opinions

Academic & lab skills

Logbook marking


Chemistry 1

Reaction yields and empirical formulae

Academic & lab skills

Introduction to lab reports

09:30 to 10:00


10:00 to 10:30



10:30 to 11:00

Chemistry 1

Moles and gas volumes

Pure Maths

Surds and indices

Pure Maths

Coordinate geometry


11:00 to 11:30



11:30 to 12:00


12:00 to 12:30

Academic & Lab Skills

The Scientific Method

- - -

Chemistry 1

Mole calculation practice

12:30 to 13:00

- - -

13:00 to 13:30

- - - -

If you begin your studies online, you will receive everything you would expect from a pathway programme whilst knowing that you haven’t had to delay your study and career ambitions.

You can expect:

  • World-class teaching
  • One-to-one sessions with your personal tutor
  • An engaged, international community
  • English language tuition

Studying online is an excellent way to prepare for university study and your future career. Starting a programme online during the current climate will show universities (and future employers) that you are committed to learning and are eager to progress your education and career.

"We are receiving wonderful and strategic support."

Mustafa from Pakistan
Studying International Foundation Year

We are working closely with online learning experts to ensure we are leading innovation for the benefit of our students. We intend to provide the same high quality teaching and personal support in our online courses as we would on our campuses.

Teaching, learning and student support will involve some 'live' sessions with your teacher. We will ensure that these sessions are delivered at a time of day which is suitable for the various time-zones of the students in your class.

Most teaching will be delivered through pre-recorded lessons and independent learning tasks that you can complete at a time of day that suits you.

Teachers will also be engaging with you individually in order to provide academic and pastoral support.

Your learning materials will be hosted on our virtual learning environment. We will provide technical support via email if you need it.

For a quality online learning experience, you will need:

  • A reliable laptop or desktop computer with internet access
    • Operating system
      Recommended: Windows 10, Mac OSX Sierra, iPad IOS10
    • Internet speed
      Use a broadband connection (256 Kbit/sec or faster—this will ensure that you can view videos and online presentations) through USB wireless modem, ADSL, T1/T2, fibre optic or cable
  • A place to concentrate on your studies - ideally a private area with a comfortable chair and a desk
  • Earphones, earbuds or speakers that will enable you to hear audio content clearly.

Your attendance will be monitored through your engagement with online learning activities. You will be expected to engage with all course activities provided to you.

  • Assessments will be held online via coursework submissions. We use Turnitin software which scans for plagiarism and other forms of academic impropriety.
  • There may be some skills that we can't assess online such as practical lab skills and we are looking at alternatives for students impacted by this. As government travel guidance is changing regularly, we will provide more guidance on assessments and exams relating to specific programmes of study in due course. These will be in line with approaches taken by our university partners and, as appropriate, with guidance that is due to be issued by the Dutch Government and Ministry of Education.

Currently, there has been no change made to this aspect of our programmes. Students will continue to work towards the same targets, and we will be supporting you to achieve these through online sessions.

On successful completion of your programme you will of course be supported in your transition to degree programme studies at your chosen university.

Additional information

Where should I go if I have further questions?

For enquiries related to students who are already at one of our Study Centres or Colleges, please contact the centre. Please send all other enquiries to

Page last updated on 01.06.2020 at 15:00 GMT

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